Category: Patient Experience

September 30, 2021
Building up public health capabilities is a top priority for China. We hear from Guang’anmen Hospital on the plans in place for hospital development
August 12, 2021
Here’s a recap of the key hospital management themes discussed by Chinese and international healthcare leaders
August 12, 2021
Dr Chatchai Arthur Yachantha, Senior Director of Patient Experience & Engagement Services at Bumrungrad International Hospital, shares three tips on how to provide excellent patient experience in this time of COVID-19.
July 29, 2021
Prof Low Lian Leng, Director of the Population Health and Integrated Care Office in SGH, shares about the hospital’s work in integrated, transformative patient care models
July 29, 2021
From setting up a dedicated taskforce to oversee their vaccination efforts, to developing a comprehensive set of policies and informative collaterals, Nilai Medical Centre in Malaysia reveals how they prepared themselves to become one of the country’s vaccination centres.
July 22, 2021
The hospital’s Joyclub reaches out to support and bring seniors together in a bid to help mitigate the sense of isolation and loneliness they may feel during the pandemic
July 15, 2021
Mr Eng Aik Meng, Founder and CEO of TE Asia Healthcare, shares why he is optimistic about the growth potential of specialty care, although manpower challenges remain an issue
July 8, 2021
In an innovative move, ARC Hospitals in Cebu offered oncology services at its neighbouring holiday resort when the first wave of COVID-19 hit the country in early 2020
July 1, 2021
Interpreters at Thailand’s Nakornthon Hospital can remotely control a Wangjai ‘telebot’, or a mobile system of video-conferencing tools, to provide 24/7 interpretation for patients and clinicians