Category: Patient Experience

July 29, 2021
Prof Low Lian Leng, Director of the Population Health and Integrated Care Office in SGH, shares about the hospital’s work in integrated, transformative patient care models
July 29, 2021
From setting up a dedicated taskforce to oversee their vaccination efforts, to developing a comprehensive set of policies and informative collaterals, Nilai Medical Centre in Malaysia reveals how they prepared themselves to become one of the country’s vaccination centres.
July 22, 2021
The hospital’s Joyclub reaches out to support and bring seniors together in a bid to help mitigate the sense of isolation and loneliness they may feel during the pandemic
July 15, 2021
Mr Eng Aik Meng, Founder and CEO of TE Asia Healthcare, shares why he is optimistic about the growth potential of specialty care, although manpower challenges remain an issue
July 8, 2021
In an innovative move, ARC Hospitals in Cebu offered oncology services at its neighbouring holiday resort when the first wave of COVID-19 hit the country in early 2020
July 1, 2021
Interpreters at Thailand’s Nakornthon Hospital can remotely control a Wangjai ‘telebot’, or a mobile system of video-conferencing tools, to provide 24/7 interpretation for patients and clinicians
June 10, 2021
In China, hospitals are classified as primary, secondary or tertiary based on their level of care, amongst other criteria. Dr Li Heping, President, Shanxi Hospital Association, shares his thoughts on areas that can be improved in the current system
June 10, 2021
Singapore’s MOH Office for Healthcare Transformation is partnering with the National University Health System (NUHS) on a trial to care for patients in their homes, a concept that can potentially improve patient outcomes and reduce pressure on capacity
May 20, 2021
Dr Marcus Ng of Praram 9 Hospital shares about the hospital’s efforts to move towards a patient-centred approach, and disease prevention over cure.