Category: Patient Experience

June 11, 2020
Dr Chatchai Arthur Yachantha, Division Director for Patient Experience & Engagement Services, shares his insights.
September 3, 2019
Nurhadi Yudiyantho discusses how the hospital does market mapping to understand the needs of patients.
September 3, 2019
Interview with Tan Seang Teak, Group Chief Operating Officer of Hoan My Medical Corporation.
June 17, 2019
This hospital in Manila is focusing on retaining healthcare workers and improving nurses’ interactions with patients.
June 8, 2019
How this Philippine private hospital is putting patient experience first.
April 16, 2019
Dr Dirk de Korne, Deputy Director of Medical Innovation and Care Transformation, on his vision for digital transformation and reinvention.
April 8, 2019
David Boucher shares his transformation vision for the year, and how the hospital is using robotics to cut waiting times.
April 2, 2019
Board Member and past CEO on the ‘step-up care’ concept, and why the hospital is integrated with a medical centre and hotel.