Dr Chatchai Arthur Yachantha, Senior Director of Patient Experience & Engagement Services at Bumrungrad International Hospital, shares three tips on how to provide excellent patient experience in this time of COVID-19.
After admitting Philippines’ first locally-transmitted COVID-19 case in March last year, Cardinal Santos Medical Centre had to pivot quickly to cope with the challenges of the pandemic
The Medical City (TMC) Clark in the Philippines shares how they used a marketing campaign to successfully reach out to patients who were fearful of visiting the hospital amidst the pandemic
In an innovative move, ARC Hospitals in Cebu offered oncology services at its neighbouring holiday resort when the first wave of COVID-19 hit the country in early 2020
The volume of contrast media given to patients before Computed Tomography (CT) scans can pose a safety risk. University of Malaya Medical Centre shares about their project to optimise contrast media volume to improve patient safety
Malaysia’s Regency Specialist Hospital shares the range of infection control measures it has in place, from air sterilisers to UV-C light sterilising robots
To attain high cleaning standards, hospitals need to make sure cleaning staff are well-trained, abide by the protocols and are equipped with quality cleaning tools
