Calling all healthcare leaders in China!

Join us for a 2-day online learning and exchange between, Europe, US, Singapore; as well as >1000 hospitals’ executives from both public and private hospitals in China.

Date
6 - 7 August 2021

Time
09:00 - 18:00

Register now Download Sponsorship Prospectus
  • About Us
  • Agenda
  • Speakers
  • Awards
  • Get Involved
  • Interview Article
  • Register Now!

About Us

HMA China Exchange Online is an online learning-focused platform for CEOs and c-level heads of hospitals in China to gather and talk about global trends in healthcare, as well as best practices on increasing efficiency and improving outcomes in providing healthcare.

HMA China is held in collaboration with B & R Health Professionals Development Alliance, and supported by Rayasia Health Alliance and Innovating Care Asia Pacific.

Looking to network and connect with Chinese hospitals? Then, getting involved and being a part of HMA China is your best opportunity to do so! Click here to reach out to the team and find out how you can get started.

In collaboration with:

B & R Health Professionals Development Alliance

The Belt and Road Health Professionals Development Alliance was formed in June 2019 to facilitate health exchanges and cooperation, promote health development, and to cultivate talents in the healthcare industry. Click here to download brochure for more details. www.alliancebrh.com

Supported by:

Rayasia Health Alliance

Rayasia Health Alliance Pte Ltd is a Singapore-based organization that is aimed at regional healthcare service improvement and health enhancement. With China as its major market, RHA is devoted to carrying out extensive and thorough visiting, training, and communication related to the management and service in the field of healthcare, and shares the concepts and methods of the unique management and service of Singapore as well as its unique healthcare achievements. Visit our website for more information. www.rha.com.sg


Innovating Care Asia Pacific

We are a community that brings together thought leadership toinfluence the change needed for future care deliveries for better patient care (quality), affordability (cost), and access to care (accessibility) through change in care models, policy, regulations, training, organizational development and leveraging technologies (ie robotics, analytics and others) to meet the challenges anddemand in future healthcare – the exponential growth of the aging population and lack of resources (facilities and manpower) in the countries/region.

Agenda

(following Beijing time zone at +8:00 GMT)

HMA China conference will feature thought leadership expertise and insights from all over the world, covering new trends & issues on accreditation & safety, patient experience, talent management, technology, innovation, and CEO/special feature. More details on the agenda will be updated soon, but in the meantime, reach out to the team to get involved in HMA China.

  • Day 1
  • Day 2

Day 1, 16 April 2021

08:50
Opening Remarks
09:00
The redesign of healthcare in a COVID and post-COVID environment
09:45
Value-based healthcare
10:30
Addressing multi-faceted challenges: frontlines, employee safety and financial performance management
11:30
Mindfulness Session 1
12:00
LUNCH BREAK & HMA photo montage showing
12:30
Command centre videos
13:00 - 14:00
• Hospital Management Excellence
Panel discussion: Singapore public hospitals as examples on the professional management of hospitals
• Quality & Safety Excellence
Panel discussion: How to improve clinical outcomes while lowering cost?
14:00 - 14:15
BREAK
14:15 - 15:15
• Hospital Management Excellence
Panel discussion: Developing a “people-oriented” hospital: Hospital culture, values and hospital development
  • Chris McLoughlin

    Chris McLoughlin

    With more than 30 years of management experience, Chris specialises in Executive leadership, culture development, group facilitation, team coaching, leadership development, organisational development and strategic thinking. She has led teams in the manufacturing and consulting sectors following her early career as a social worker in several community agencies. Chris has been involved with public health for ten years and is currently the Executive Director of People and Culture at Alfred Health with a main focus on organisational transformation.  Chris leads the following teams Human Resources, Organisation Development, Redesigning Care, Education & Innovation and Library Services to develop and support a positive and respectful culture and provide coaching and mentoring to teams and individuals. Chris joined the Gippsland Southern Health Service (GSHS) Board in 2020 and is also a member of the Clinical Governance & Quality Improvement Committee and Corporate Governance Committee for GSHS.
• Quality & Safety Excellence
Panel discussion: Establishing a successful hierarchical diagnosis and treatment, and a two-way referral model
15:15 - 15:30
BREAK
15:30 - 16:30
• Hospital Management Excellence
Panel discussion:How a centralised purchase of medicines affect the financial operation and development of hospitals
• Quality & Safety Excellence
Panel discussion: Hospital infection control management under the new normal
  • Prof Quek Swee Chye

    Chairman Medical Board, National University Hospital

    Prof Quek Swee Chye Chairman Medical Board, National University Hospital

    Associate Professor Quek is Senior Consultant and Head of Cardiology at the Department of Paediatrics at National University Hospital.  He is also Head of Medical Affairs (Clinical Governance) at NUH.  Prof Quek has published extensively in peer-reviewed journals and participated in many international conferences as invited faculty. In recognition of his contributions to cardiology, he was awarded Fellowship of the American College of Cardiology.  He is the first Singaporean to be invited to serve as Council Member of the ACC Adult Congenital Heart and Pediatric Cardiology Chapter. He is also a Fellow of the Royal College of Paediatricians and Child Health (United Kingdom), Academy of Medicine and College of Paediatricians and Child Health, Singapore. Of his many administrative duties at National University Hospital, Prof Quek currently holds the appointment of Deputy Chairman of the Medical Board at NUH, and is the hospital's Director of Clinical Services and Director of Healthcare Performance Office.  He chairs the Quality Assurance Committee and the Clinical Directors' Committee at National University Hospital. He is instrumental for the JCI accreditation of NUH, making NUH the first hospital in Singapore to be accredited in 2004, with subsequent re-accreditations after.   Prof Quek is appointed Visiting Senior Consultant to the Ministry of Health, Singapore, and the Health Promotion Board's School Health Service.  For his contributions to healthcare, he was awarded the inaugural NUHS-Mochtar Riady Pinnacle Award for Clinical Excellence and National Medical Excellence Award by the Ministry of Health, Singapore, in 2013.
  • Dr Visit Vamvanij

    Hospital Director, Siriraj Hospital, Thailand

    Dr Visit Vamvanij Hospital Director, Siriraj Hospital, Thailand

    Dr Visit is the hospital director of the Siriraj Hospital, Thailand
16:30 - 16:45
BREAK
16:45 - 17:45
• Hospital Management Excellence
Panel discussion: Opportunities and challenges brought by DRGs payment system
• Quality & Safety Excellence
Panel discussion: Protecting healthcare staff to protect patients: How to reduce burnout and enhance safety of frontline workers?
17:45
BREAK
*Updated as at March 2021

Day 2, 17 April 2021

08:50
Welcome remarks and summary of Day One learnings
09:00
Business model innovation: a look into existing processes and changing what needs to be changed for a more efficient care for health
09:45
Transforming patient experience in facing the ‘new normal’
  • Dr Thomas Howell

    Assistant Medical Director of Patient Experience, Mayo Clinic

    Dr Thomas Howell Assistant Medical Director of Patient Experience, Mayo Clinic

    Dr. Howell grew up in the Midwest and Arizona. The oldest of 10 children, he has his BS in Psychology from ASU. Earned his MD from the University of Arizona, and did residency at Maricopa County and St Joseph's Hospitals in Phoenix. He started practice in Rural Minnesota in 1991and continues there today. He received his Certification as a Physician Executive in 2016, Masters in healthcare quality and Safety in 2019, and is an Assistant Professor at Mayo Clinic. Married to his school sweetheart, he is the father of 5. Currently he serves as the Chair for the Mayo Clinic Community Division of OB/GYN, and is assistant Medical Director of Mayo Clinic Patient Experience as well as the Medical Director of Patient Experience for the Mayo Clinic Health System.
10:30
Smart hospitals
11:30
Mindfulness Session 2
11:50
LUNCH BREAK & HMA photo montage showing
12:30
End of Photo Montage
13:00 - 14:00
• Patient Experience Excellence
Panel discussion: Strategies to improve patient experience in their end-to-end journey from admission to discharge
  • Dr Chatchai Yachantha

    Acting Senior Director, Patient Experience, Bumrungrad International Hospital

    Dr Chatchai Yachantha Acting Senior Director, Patient Experience, Bumrungrad International Hospital

    Dr. Chatchai Yachantha graduated PhD in Medical Science (Urological research) from University of the Ryukyus, Okinawa, Japan. He also worked on designing the patient journey and patient care process for Medical Excellence Japan and worked as international clinical patient coordinator. His experience also extended to the medical network management of AXA Group in Indochina, travel mobility services, and concierge services in Asia. Currently Dr. Yachantha heads the Patient Experience & Engagement Services Division and being the co-chair of Patient Experience Committee covering from pre-arrival until post-discharge services for medical tourists and travellers that visit Bumrungrad International from around the globe.
• Hospital Digital Transformation
Panel discussion: Immature digitisation does not mean smart management: what is needed for smart management in hospitals?
14:00 - 14:15
BREAK
14:15 - 15:15
• Patient Experience Excellence
Panel discussion: Establishing a trinity medical service of "doctors, nurses and pharmacists" centered on patients

Dr Carlos Bezos Daleske, Director General, Instituto Experiencia Paciente, Spain

  • Dr Carlos Bezos Daleske

    Director General, Instituto Experiencia Paciente, Spain

    Dr Carlos Bezos Daleske Director General, Instituto Experiencia Paciente, Spain

    Carlos Bezos Daleske: PhD in social anthropology. Director of the Patient Experience Institute, with which he has led more than 40 patient experience projects since 2016 such as the creation of PROM and PREM for home respiratory therapy, development of technological solutions for the recovery of ACS, implementation of Covid home testing services for vulnerable patients, creation of the COPD patient experience map, etc. Clientes are major Spanish Hospitals such as Grupo Quiron, La Fe Valencia,m Institut Oncologic de Catalunya, as well as Pharma and biotech companies like Pfizer, AstraZeneca or GSK. From 2012 to 2016 Carlos was director of quality of care at IVF-Spain, fourth assisted reproduction group in Spain, and project manager for the development of Recombine Europe (pre-implantation genetics). Previously, he worked on e-health and innovation projects with seniors at Citilab. Before he was responsible for organizational developement and financial shared services at Daimler.

• Hospital Digital Transformation
Panel discussion: How digital technology helps medical departments and systems interconnect
15:15 - 15:30
BREAK
15:30 - 16:30
• Staff Experience Excellence
Panel discussion: Motivating employees through performance appraisals
• Hospital Digital Transformation
Panel discussion: Challenges and Opportunities in Cybersecurity: Perspective from a CIO
16:30 - 16:45
BREAK
16:45 - 17:45
• Hospital Management Excellence
Panel discussion: Letting primary care and family doctors help in disease prevention and control, and manage chronic diseases
• Hospital Digital Transformation
Panel discussion: Telemedicine model and positioning in the post-epidemic era? How does it affect the sustainable development of medical business?
17:45
BREAK
18:00
Awards watch party

This will be a watch party. Nominees are announced by playing 1-min videos of each. Then gold winners are announced and they’re given 1-min to speak.

The categories :
• Branding & Marketing Campaign
• Financial Improvement
• Community Involvement
• Talent Development
• Most Advanced Healthcare Technology
• Patient Experience Improvement
• Patient Safety

Closing Ceremony

*Updated as at March 2021

Speakers


  • Chris McLoughlin
    With more than 30 years of management experience, Chris...

    Chris McLoughlin

    With more than 30 years of management experience, Chris specialises in Executive leadership, culture development, group facilitation, team coaching, leadership development, organisational development and strategic thinking. She has led teams in the manufacturing and consulting sectors following her early career as a social worker in several community agencies. Chris has been involved with public health for ten years and is currently the Executive Director of People and Culture at Alfred Health with a main focus on organisational transformation.  Chris leads the following teams Human Resources, Organisation Development, Redesigning Care, Education & Innovation and Library Services to develop and support a positive and respectful culture and provide coaching and mentoring to teams and individuals. Chris joined the Gippsland Southern Health Service (GSHS) Board in 2020 and is also a member of the Clinical Governance & Quality Improvement Committee and Corporate Governance Committee for GSHS.
  • Dr Carlos Bezos Daleske
    Carlos Bezos Daleske: PhD in social anthropology. Director of...

    Dr Carlos Bezos Daleske Director General, Instituto Experiencia Paciente, Spain

    Carlos Bezos Daleske: PhD in social anthropology. Director of the Patient Experience Institute, with which he has led more than 40 patient experience projects since 2016 such as the creation of PROM and PREM for home respiratory therapy, development of technological solutions for the recovery of ACS, implementation of Covid home testing services for vulnerable patients, creation of the COPD patient experience map, etc. Clientes are major Spanish Hospitals such as Grupo Quiron, La Fe Valencia,m Institut Oncologic de Catalunya, as well as Pharma and biotech companies like Pfizer, AstraZeneca or GSK. From 2012 to 2016 Carlos was director of quality of care at IVF-Spain, fourth assisted reproduction group in Spain, and project manager for the development of Recombine Europe (pre-implantation genetics). Previously, he worked on e-health and innovation projects with seniors at Citilab. Before he was responsible for organizational developement and financial shared services at Daimler.

  • Dr Chatchai Yachantha
    Dr. Chatchai Yachantha graduated PhD in Medical Science (Urological...

    Dr Chatchai Yachantha Acting Senior Director, Patient Experience, Bumrungrad International Hospital

    Dr. Chatchai Yachantha graduated PhD in Medical Science (Urological research) from University of the Ryukyus, Okinawa, Japan. He also worked on designing the patient journey and patient care process for Medical Excellence Japan and worked as international clinical patient coordinator. His experience also extended to the medical network management of AXA Group in Indochina, travel mobility services, and concierge services in Asia. Currently Dr. Yachantha heads the Patient Experience & Engagement Services Division and being the co-chair of Patient Experience Committee covering from pre-arrival until post-discharge services for medical tourists and travellers that visit Bumrungrad International from around the globe.
  • Dr Thomas Howell
    Dr. Howell grew up in the Midwest and Arizona....

    Dr Thomas Howell Assistant Medical Director of Patient Experience, Mayo Clinic

    Dr. Howell grew up in the Midwest and Arizona. The oldest of 10 children, he has his BS in Psychology from ASU. Earned his MD from the University of Arizona, and did residency at Maricopa County and St Joseph's Hospitals in Phoenix. He started practice in Rural Minnesota in 1991and continues there today. He received his Certification as a Physician Executive in 2016, Masters in healthcare quality and Safety in 2019, and is an Assistant Professor at Mayo Clinic. Married to his school sweetheart, he is the father of 5. Currently he serves as the Chair for the Mayo Clinic Community Division of OB/GYN, and is assistant Medical Director of Mayo Clinic Patient Experience as well as the Medical Director of Patient Experience for the Mayo Clinic Health System.
  • Dr Visit Vamvanij
    Dr Visit is the hospital director of the Siriraj...

    Dr Visit Vamvanij Hospital Director, Siriraj Hospital, Thailand

    Dr Visit is the hospital director of the Siriraj Hospital, Thailand
  • Prof Quek Swee Chye
    Associate Professor Quek is Senior Consultant and Head of...

    Prof Quek Swee Chye Chairman Medical Board, National University Hospital

    Associate Professor Quek is Senior Consultant and Head of Cardiology at the Department of Paediatrics at National University Hospital.  He is also Head of Medical Affairs (Clinical Governance) at NUH.  Prof Quek has published extensively in peer-reviewed journals and participated in many international conferences as invited faculty. In recognition of his contributions to cardiology, he was awarded Fellowship of the American College of Cardiology.  He is the first Singaporean to be invited to serve as Council Member of the ACC Adult Congenital Heart and Pediatric Cardiology Chapter. He is also a Fellow of the Royal College of Paediatricians and Child Health (United Kingdom), Academy of Medicine and College of Paediatricians and Child Health, Singapore. Of his many administrative duties at National University Hospital, Prof Quek currently holds the appointment of Deputy Chairman of the Medical Board at NUH, and is the hospital's Director of Clinical Services and Director of Healthcare Performance Office.  He chairs the Quality Assurance Committee and the Clinical Directors' Committee at National University Hospital. He is instrumental for the JCI accreditation of NUH, making NUH the first hospital in Singapore to be accredited in 2004, with subsequent re-accreditations after.   Prof Quek is appointed Visiting Senior Consultant to the Ministry of Health, Singapore, and the Health Promotion Board's School Health Service.  For his contributions to healthcare, he was awarded the inaugural NUHS-Mochtar Riady Pinnacle Award for Clinical Excellence and National Medical Excellence Award by the Ministry of Health, Singapore, in 2013.

Awards


  • Overview
  • Categories & criteria
  • Rules & regulation
  • Judging
  • Past winners
Submit now

Asian Hospital Management Awards (AHMA) is a prestigious program which recognises and honours hospitals’ best practices in Asia Pacific since 2002. Running alongside the Hospital Management Asia conference, it is the most prominent hospital management awards in the region.

After two decades of awarding the best hospital projects on patient safety, healthcare technology, leadership & excellence, patient experience, financial management, talent development and more, we are now opening the submission for best hospital projects in China for the HMA China awards.

HMA China awards will recognize projects that has demonstrated the most innovative and progressive approaches that hospitals across the country are doing to improve healthcare.

Hospitals can submit projects until 4 June 2021 (11:59pm, following Beijing time zone at +8:00 GMT). Winners will be announced on 7 August 2021 during the Awards Watch Party at the HMA China online exchange 2021.

Why join and submit projects?

To position your hospital as a healthcare leader in the region
Entering AHMA showcases to your teamand the world at large that you are dedicated to continue improving your hospital’s quality of care and patient experience

Helps build momentum for process & service improvement within the hospital
This recognition lights a fire of enthusiasm at all levels of hospital staff involved in quality improvement, which in turn will attract both patients and talent alike

Developing hospital culture & boosting team morale
Joining in the awards will recognise the efforts done by your staff across all departments promoting a culture of continuous improvement in your hospital

Inspire the hospitals in the region and create a movement on better healthcare services
Your innovation can inspire other hospitals creating a ripple of impact focused on improving the quality of care

Promoting a patient-centred approach
Working on these projects will also help your team focus on providing value to the patient and improve the patient’s journey in your hospital

Patient Safety

This award is for patient safety projects from diagnosis to delivery of care. This includes safety protocols & processes, reporting, management and prevention of sentinel events such as medication errors and infection control.

Scoring Factors:
    • How well does the project assure patient safety including prevention of sentinel events?
    • How well will it reduce or eliminate errors in delivery of care?
    • Were the process and means by which the project was conducted adequate to meet its goals?
    • What are the results? Are these measurable? Are there testimonials, awards, or other support to show impact on improvement of patient safety?
    • Is this initiative sustainable?

Community Involvement

This award recognises hospitals that engage the community including socially responsible practices, preventative health education and free services.

Scoring Factors:
  • To what extent does the project make a difference in the improvement of healthcare in the community it serves?
  • To what extent is senior management involved?
  • Were the process and means by which the project was conducted adequate to meet its goals?
  • What are the results? Are these measurable? Are there testimonials, awards, or other support to show impact on improvement of patient safety?
  • Is this initiative sustainable?

Most Advanced Healthcare Technology

This award recognises a hospital who has adopted the most advanced IT (AI, big data, connected, smart technologies) among all other submissions. The introduction of IT must address a relevant and pressing need in any department so long as the hospital is able to showcase improvement before and after the IT was used.

Scoring Factors:
  • How did IT improve the pressing and relevant need?
  • How was the roll-out of IT conducted? Was ample time and consideration given for employees to train and get comfortable with it?
  • Were the process and means by which the project was conducted adequate to meet its goals?
  • What are the results? Are these measurable? Are there testimonials, awards, or other support to show impact on improvement of patient safety?
  • Is this initiative sustainable?

Patient Experience Improvement

This award recognises projects focused on improving the patient experience from admission to discharge and after care. This can be projects led by physicians, nurses and ancillary departments.

*Specify which area is being highlighted such as nursing, laboratory, pharmacy, specialty clinics, food & nutrition, and housekeeping in your submission.

Scoring Factors:
  • How did the project improve the patient journey?
  • Can it be adapted by other departments?
  • Were there significant physician/nurse input?
  • How did the project contribute to improvement of the service culture?
  • Were the process and means by which the project was conducted adequate to meet its goals?
  • What are the results? Are these measurable? Are there testimonials, awards, or other support to show impact on improvement of patient safety?
  • Is this initiative sustainable?

Financial Improvement

(Cost Reduction + Facility Management & Financial Improvement)

This award recognises projects that drive revenue generation/cost savings while maintaining high quality of care. This includes waste reduction, efficient management of facilities and equipment.

Scoring Factors:
  • How did the project reduce costs and drive revenue?
  • How did the project maintain high quality of care? How did the project help reduce cost to the patients?
  • Was the process and means by which the project was conducted adequate to meet its goals?
  • What are the results? Are these measurable? Are there testimonials, awards, or other support to show impact on improvement of patient safety?
  • Is this initiative sustainable?

Talent Development

This award is for staff development programs to improve their skills and patient care abilities. This includes programs for talent acquisition, performance management, learning and motivation, compensation, career development, and succession planning.

Scoring Factors:
  • Does the project train and benefit a large majority of staff?
  • Is it based on an analysis of needs and does it allow flexibilities to learn at own time?
  • Were the process and means by which the project was conducted adequate to meet its goals?
  • Does it have significant results in improving employee performance to be able to service more patients? Does it result in higher patient satisfaction? Are there testimonials, awards or other support to show impact on improvement of hospital service or effectiveness of the program?
  • Is the initiative sustainable?

Branding & Marketing Campaign

This award is for an innovative branding and marketing campaign that led to increase awareness of the hospital. This includes the use of traditional and online marketing tools to improve visibility, brand recognition and revenue.

Scoring Factors:
  • Does the project show the hospital in the light it was intended?
  • Did it reach the intended target market efficiently and effectively?
  • How well did the project use traditional and online marketing tools?
  • Were the process and means by which the project was conducted adequate to meet its goals? Was the composition of the team about right? Was appropriate analysis or basic and online marketing tools used?
  • Does it have significant results or outcomes? Was there an increase in revenue? Are there testimonials, awards, or other support to show impact on the hospital’s image and reputation?

Lifetime Achievement Award

Awarded to an individual from the host country, the Lifetime Achievement Award honours an outstanding health care professional who has made major contributions to the sector.

FINAL DEADLINE FOR AWARDS SUBMISSION:

4 June 2021, 11:59PM (GMT +8:00)

Eligibility

All hospitals located in China can participate. Small and big hospitals have equal chances of winning because the awards are for the success of projects, programs or services that were implemented during the award period and not for the overall excellence of the hospital. In this sense public and private hospitals, small and large ones too, have equal chances of winning.

Entries must be for projects, programs, or services that were implemented or significantly enhanced from January 2019 to March 2021. In this sense, the awards are for the introduction of new projects, or for the improvements in 2019-2021 of existing programs and systems. In general, the judges favour new projects than enhancements.

In all cases, there should be objective, quantifiable, and verifiable measurements as to the effectiveness of the project.

Participating hospitals must be from the Asia Pacific. Hospitals of non-Asian origin are also eligible as long as the entry is from and for their Hospital in the Asia Pacific.

Entry Fee

The fee for each project entry is USD100. Full payment for your entries must be made on or before June 4, 2021 or the entries will not be considered.

Entry Questions

There are five questions per category which are generally the same. And word limits are 200-350 depending on the questions. Entries will be asked for the background, goals, measurements used, benefits, results, and closing words per project or programme submitted. To check the specific questions per category, please click here.

Submission language

Please make sure you submit all your answers and supporting documents in English as the judging panel are comprised of international experts.

Supporting Materials

All entries need to be accompanied by attached documentation to support your entry such as:

      • Press reports
      • Awards won
      • Photos related to the project
      • Commendations received
      • Comments and testimonials from stakeholders
      • Measurable results achieved
      • Anything to convince the judges that your entry meets the criteria best

Supporting materials MUST be in English or, if they are in another language, a certified translation must be provided. You may send up to 5 attachments of any other supporting material together with your online entry form. Please take note that one of the attachment should be your CEO certification.

Attached files must be no larger than 2MB each. Documents must be in .pdf, .doc (word), .xls (excel) and .ppt format, images must be in .jpg/.png format. NO VIDEO attachment. No exceptions sorry.

 

CEO Certification

The CEO/Hospital Director needs to sign a certification of authenticity for your project. Click HERE to download the form.

For more information, please contact Rose Onilongo at infoasia@clarionevents.com, or call +65 6590 3948.

There is an exhaustive search and selection process for the Awards composed of generating, entries, initial screening, comments by advisors, and final judging.

1. Generating entries

Hospitals from China are encouraged to nominate themselves and enter their successful projects, programs, or best practices. There is no limit to the number of entries per hospital. Healthcare associations, medical service consultants and suppliers, and others in the industry are also invited to nominate hospitals in the Award categories.

2. Initial processing

The Awards secretariat processes the entries and supporting materials, and submits these for consideration to the judging panels.

3. Judging process

HMA partners and specially selected experts are formed into seven judging sub-committees, one for every award category. A chairperson is appointed for each team. These judging teams review the entries submitted to them, and make final recommendations to the conference advisory committee.

The Boards of Judges consists of representatives from hospital associations, selected speakers, members of the Advisory Board, and healthcare leaders in the region. The selections of the judging teams are then compiled by the secretariat and approved by the chairman of the awards.

The successful hospitals are those who in the OPINION of the judges’ best fit the category criteria. There is usually one winner and one to three excellence awardee. Note that if there are no exceptional projects submitted in a category, the Board of Judges is not committed to give an award.

If you need help with your entry or require any clarification, please contact Rose at InfoAsia@clarionevents.com, or call +65 6590 3948.

ASIAN HOSPITAL MANAGEMENT AWARDS 2020 WINNERS

CATEGORY: BRANDING & MARKETING CAMPAIGN

Gold Award Winner:
  • The Medical City Clark (Philippines) – A Safe Zone for All Patients Campaign
Runners-up (Excellence Award Winners):
  • Aster MIMS Kottakkal (India) – Innovative unique Procedures (PELD & UFE)
  • Xiangshan First People’s Hospital Medical and Health Group (China) – Promoting health for the elderly through the implementation of the accurate combination of medical care and health care

CATEGORY: COMMUNITY INVOLVEMENT

Gold Award Winner:
  • The First People’s Hospital of Longquanyi District, Chengdu (China) – ‘Four-level Combined’ Lung Rehabilitation Intervention System Construction: From Supervision to Full Autonomy of Self-management ability for COPD Patients in Rural Areas
Runners-up (Excellence Award Winners):
  • Bagan Specialist Centre (Malaysia) – Joy Club
  • CURE Philippines, Inc. – CURE Philippines Community Clinics

CATEGORY: FINANCIAL IMPROVEMENT

Gold Award Winner:
  • The First People’s Hospital of Longquanyi District, Chengdu (China) -Application of Fine Management in the Material Allocation on the Epidemic Prevention and Control of COVID-19
Runners-up (Excellence Award Winners):
  • Hanh Phuc International Hospital (Vietnam) – ‘Golden Hour’ Intervention Improves Financial Outcomes on Patient Bill, Cost of Service: First Ever in Hanh Phuc International Hospital
  • Mother Teresa of Calcutta Medical Center (Philippines) – Oplan 45

CATEGORY: MOST ADVANCED HEALTHCARE TECHNOLOGY

Gold Award Winner:
  • National University Hospital Singapore – Patient Safety in Surgery as Interprofessional Training (PASS-IT) using Virtual Reality tool
Runners-up (Excellence Award Winners):
  • Huazhong University of Science and Technology Union Shenzhen Hospital (China) – Trauma team activation-based intelligent information system to improve  trauma treatment efficiency
  • KPJ Puteri Specialist Hospital (Malaysia) – SWEMS (Scheduled Waste E Management System) – EFFECTIVE AND TIMELY MANAGEMENT OF SCHEDULED WASTE DATA

CATEGORY: PATIENT EXPERIENCE IMPROVEMENT

Gold Award Winner:
  • Suining Central Hospital (China) – Original Chinese HIFU Technology Combined with an Ambulatory Surgery Model to Launch a Uterus-Defense War
Runners-up (Excellence Award Winners):
  • Apollo Hospitals (India) – Re-Inventing the Patient Experience in a Post Covid World
  • Ng Teng Fong General Hospital (Singapore) – Transforming Evaluation of Chest Pain – Asia’s First Rapid Access Chest Pain Clinic at Ng Teng Fong General Hospital

CATEGORY: PATIENT SAFETY

Gold Award Winner:
  • University of Malaya Medical Centre (UMMC) (Malaysia) – CT Chest Abdomen Pelvis: Optimising Contrast Media Based on Body Weight and Bolus Tracking Method
Runners-up (Excellence Award Winners):
  • Makati Medical Center (Philippines) – MMC Beyond Malasakit – the Hospital with a Stronger Heart
  • The University of Hong Kong-Shenzhen Hospital (China) – “Lesser contact for safer care”: Using Health Intelligent Technologies to Prevent Nosocomial Infection in time of COVID-19

CATEGORY: TALENT DEVELOPMENT CATEGORY

Gold Award Winner:
  • Indraprastha Apollo Hospitals (India) – We Care For Our Warriors
Runners-up (Excellence Award Winners):
  • Cardinal Santos Medical Center (Philippines) – PROJECT APPLE (Enabling Nursing Underboards to fulfill their dreams of becoming Registered Nurses)
  • Teaching Hospital of Universitas Airlangga (Indonesia) – Empowering Young Talents To Become High-Functioning Leadership Teams: Enabling Hospital Success Key by Organizational Culture Approach

Get Involved

Want to be a part of HMA China Exchange Online? Leave us your name and email, and we will get in touch with you.

Interview with Dr. Zhang Junhua

HMA speaks with Dr. Zhang Junhua, Director-General of the Health Human Resources Development Center at the National Health Commission of China to find out more about the country’s next healthcare milestones.

Read here for the full article: China’s Belt & Road Health Initiative is marked by exchange, collaboration and professional development

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