Summary and key takeaways from HMA Virtual's fireside chat with Dr Thomas Howell, Assistant Medical Director of Patient Experience at Mayo Clinic, about patient experience during COVID-19.
The digital era ushered in new hope to tackle the lack of healthcare professionals and restrictions from the pandemic, says Elisabeth Staudinger, President Asia Pacific, Siemens Healthineers.
Obstetricians and maternity care providers are stretched with increasing patient load. Remote monitoring could help reallocate their workload and at the same time create a more empowered patient experience.
Dr Karen Luxford, CEO, Australian Council on Healthcare Standards (ACHS) International, defines patient-based care and recommends strategies on how organisations can institutionalise this in their healthcare facilities.
Patient experience for Mayo Clinic, the number one hospital in the world, is driven by front-line employees, as discussed by the Assistant Medical Director of Patient Experience, Dr Thomas G Howell Jr.
