Dr Thomas Howell, Assistant Medical Director of Patient Experience, Mayo Clinic

Transforming patient experience in facing the ‘new normal’

Dr Tom shares about the five service lines in patient experience that they follow in Mayo Clinic and how this helped during the pandemic. Watch this video to find out how patient experience was transformed in facing the ‘new normal’, or  subscribe to our newsletter today to enjoy full length video.

Dr Redonda Miller, President, The Johns Hopkins Hospital

The redesign of healthcare in a COVID and post-COVID environment


Last Oct 2019, 15 policy makers and healthcare leaders led by Johns Hopkins Medicine gathered to discuss about a simulation of a quick-spreading coronavirus pandemic. Watch this video to find out more about the recommendations they planned and how this has impacted their approach on COVID-19, or  subscribe to our newsletter today to enjoy full length video.

Watch our past webinars on-demand

Cybersecurity: Healthcare’s biggest weak spots

Cyber-attacks are designed to access, delete, or extort sensitive data. Phishing, malware, ransomware, trojans and data breaches have become common speak to guard against, some not as damaging as the others. Do we understand the size of the risk of a cyber-attack, and, what are the most likely attacks to healthcare in this region? How can we protect ourselves from these likely attacks?

Command Centre: Efficient patient care with an operations command centre

 Likened to an airport control tower is the hospital operations command centre which brings data and staff into one common space to coordinate across departments and streamline patient care

Wearables: Keeping tabs with wearables & digital diagnostics

Diagnosis online is the next step after telemedicine. CIOs in Asia are on the lookout for the latest to incorporate in telemedicine services. Through this session, learn how NUHS and TTSH use smart medical devices to monitor and diagnose patients via telemedicine

Telemedicine: Asian hospitals’ flurry to adopt telemedicine

What normally was just lingering in the background of digitisation is now the singularly most talked about in Asia’s hospitals today – telemedicine.

Live discussion with Taiwan Center for Disease Control

We have read and heard many accounts of Taiwan’s success in curbing COVID19, but what truly is their secret formula to keep the pandemic situation in control?

Five part webinar series on COVID-19 learning & challenges

Join Dr Widyastuti Wibisana from Indonesia Hospital Association in this session to find out what are their learning and challenges from COVID-19.

Five part webinar series on COVID-19 learning & challenges

In episode 4 of this five-part series, hear from Dr Pongpat Patanavanich from The Private Hospitals Association of Thailand as he shares about their learning and challenges from COVID-19.

Five part webinar series on COVID-19 learning & challenges

Hear from Dr Girdhar Gyani, Director General, Association of Healthcare Providers India in episode 3 of this five-part webinar series.

Five part webinar series on COVID-19 learning & challenges

Learn from Dr Wang Jun-Lee, Executive Chairman & General Secretary, COVID-19 Emergency Response Committee, Korean Hospital Association in episode 2 of this five-part webinar series

Five part webinar series on COVID-19 learning & challenges

In the first of this five-part webinar series, hear from Dr Kuljit Singh, President of the Association of Private Hospitals of Malaysia.

Interview with Dr. Sun Seung-Hoon, Sun Medical Center

Learn more about how Sun Medical Center leverages on innovation to transform healthcare services.

More video interviews